An official website of the United States government

Important Visa Information

Payment Methods & Details

Current Exchange Rate

Please note that U.S. Citizen Services fees, when made in local currency, may vary due to the fluctuating exchange rate. As a result of the current value of the dollar, the African Financial Community (CFA) rate is currently 700 francs to one U.S. dollar.

Appointments & Locations

The U.S. Embassy is located in Ouagadougou on Avenue Sembène Ousmane, Ouaga 2000, Secteur 15 near the Ministry of Agriculture and southeast of the Memorial aux Heros Nationaux.  The Consular Section entrance is on the west side of the building.

The Embassy is open from 7:30 a.m. to 5:00 p.m. Monday through Thursday and 7:30 a.m. to 12:30 p.m. on Friday.  Appointments for non-emergency services to U.S. citizens are available between 2:00 p.m. and 4:00 p.m. on Mondays and Thursdays.  The Embassy is closed on certain local and American holidays.  Please schedule an appointment for any non-emergency services by visiting our online appointment website or calling (226) 25-49-53-00.

Please note that scheduling capacity is limited. As a result, applicants may encounter significant wait times for visa interview appointments.  Applicants who previously paid the visa application processing fee but were unable to schedule a visa appointment because of the suspension of routine consular operations may schedule and attend a visa appointment with no additional payment required.  For processing fees paid between March 20, 2020, and October 25, 2021, the U.S. Mission will extend the payment validity (known as the MRV fee) until September 30, 2023.  Fees paid on or after October 26, 2021, are valid for one year from the date of purchase.  Previously paid MRV fees may only be used to schedule an interview appointment in the country where the fee was originally paid.

For all issues related to scheduling a nonimmigrant visa appointment with a current and valid MRV, receipt please contact support-burkinafaso@ustraveldocs.com; do not contact the Embassy.

If you are having issues printing the payment slip to take to UBA bank please click here for guidance.

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:

    • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
    • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
    • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
    • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
    • If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.

  • Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room of the Consular Section and its restroom is wheelchair-accessible.