American Citizen Services can assist when U.S. citizens in Burkina Faso are arrested, are missing, are victims of violent crime, become ill, die, or where there is otherwise need for immediate help.

If you are an American citizen with an after hours emergency, please call (+226) 25-49-53-00, dial “1”, and ask to be connected to the duty officer.  If you are calling from the United States, you must dial 011-226-25-49-53-00 or call our U.S. VOIP number: 301-985-8742.

If the main number is unavailable, you may call one of the following alternate numbers:

• 011-226-77-20-24-93;
• 011-226-77-20-24-95;
• 011-226-77-20-24-97;
• 011-226-77-21-73-99;
• 011-226-77-21-74-99.

If you are calling during business hours, call (+226) 25-49-53-00 and ask to be connected to the Consular Section or visit the embassy.  Please note that we do not respond to visa inquiries outside of normal business hours.  Routine services such as passport renewals, reports of birth abroad, and notarial services are not considered emergencies either and are processed during regular American Citizen Services business hours.