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Important U.S. Citizen Services Information
Payment Details
Appointments & Locations
Security Information
Reasonable Accommodation
Helpful Links

Payment Methods & Details

Current Exchange Rate

Please note that U.S. Citizen Services fees, when made in local currency, may vary due to the fluctuating exchange rate. As a result of the current value of the dollar, the African Financial Community (CFA) rate is currently 700 francs to one U.S. dollar.

Appointments & Locations

The U.S. Embassy is located in Ouagadougou on Avenue Sembène Ousmane, Ouaga 2000, Secteur 15 near the Ministry of Agriculture and southeast of the Memorial aux Heros Nationaux.  The Consular Section entrance is on the west side of the building.

The Embassy is open from 7:30 a.m. to 5:00 p.m. Monday through Thursday and 7:30 a.m. to 12:30 p.m. on Friday.  Appointments for non-emergency services to U.S. citizens are available between 2:00 p.m. and 4:00 p.m. on Mondays and Thursdays.  The Embassy is closed on certain local and American holidays.  Please schedule an appointment for any non-emergency services by visiting our online appointment website or calling (226) 25-49-53-00.

Schedule an Appointment
Third Party Attendance at Appointments

Security Information

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Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:

    • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
    • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
    • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
    • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
    • If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.

  • Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room of the Consular Section and its restroom is wheelchair-accessible.