Message for U.S. Citizens: August 29th Embassy Telephone Line Outage

The U.S. Embassy informs U.S. citizens that the Embassy’s telephone lines will not be operational on Saturday, August 29, 2015 from approximately 8:00 a.m. until 1:00 p.m.  For emergency situations during the outage please call (+226) 77-20-24-14 to speak to the duty officer.

For further information:

  • See the State Department’s travel website for the Worldwide Caution, Travel Warnings, Travel Alerts, and Burkina Faso Country Specific Information.
  • Enroll in the Smart Traveler Enrollment Program (STEP) to receive security messages and make it easier to locate you in an emergency.
  • Contact the U.S. Embassy Ouagadougou, in Ouaga 2000, Sector 15, on Avenue Sembene Ousmane, southeast of the Monument aux Héros Nationaux,  at (+226) 25-49-53-00, 7:30 a.m. to 5:00 p.m. Monday through Thursday and 7:30 a.m. to 12:30 p.m. on Friday.  If you are a U.S. citizen in an emergency situation after normal Embassy operating hours, please contact the Embassy, dial “1,” and ask to be connected to the duty officer. On August 29, 2015, please call (+226) 77-20-24-14.
  • Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).