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Health Alert: Status of Operations for American Citizens Services, U.S. Embassy Ouagadougou, Burkina Faso
June 19, 2020

Location: Burkina Faso

Event: Consular Services for American Citizens 

Routine consular services for American citizens remain suspended.  American citizens whose passports are expired or will expire within 30 days can request an appointment to be issued an emergency passport by emailing consularouaga@state.gov.  Notarial services are only offered to American citizens and for extremly urgent matters.   Visit our website for additional information: https://bf.usembassy.gov/u-s-citizen-services/.  American citizens undergoing an emergency and in need of immediate assistance outside working hours can call our switchboard at (226) 25 49 53 00 and ask to speakwith the dutyofficer.

Visa services remain suspended.

The staff at U.S. Embassy Ouagadougou continues to telework full time.  The Embassy remains open and continues to operate in Burkina Faso. 

The U.S. Embassy encourages U.S Citizens to continue to follow the Center for Disease Control and Prevention’s guidelines for preventing the coronavirus disease (CDC).

Encourage your friends and family members to register at step.state.gov so they receive Embassy updates.

Actions to Take:

  • Call the Burkina Faso hotline at (226) 52-19-53-94 or (226) 70-95-93-27, or dial 35 35, if you feel ill and suspect you might have COVID-19.
  • Consult the CDC website for the most up-to-date information.
  • For the most recent information on what you can do to reduce your risk of contracting COVID-19, please see the CDC’s latest recommendations.
  • Visit the COVID-19 crisis page on travel.state.gov for the latest information.
  • Check with your airlines, cruise lines, or travel operators regarding any updated information about your travel plans and/or restrictions.
  • Visit our Embassy webpage on COVID-19 for information on conditions in Burkina Faso.
  • Visit the Department of Homeland Security’s website on the latest travel restrictions to the United States.


  • U.S. Embassy Ouagadougou, Burkina Faso
    Secteur 15, Ouaga 2000
    Rue 15.873
    (226) 25 49 53 00
  • State Department – Consular Affairs
    888-407-4747 or 202-501-4444