Location: Burkina Faso
Event: PAYMENT ISSUES; MAY 20 FLIGHT
The Embassy heard from a significant number of people who wish to travel on this flight and have not been able to pay due to the difficulties with the credit card machine. IF YOU WOULD LIKE TO DEPART ON THE MAY 20 FLIGHT AND HAVE NOT PAID, PLEASE EMAIL US IMMEDIATELY AT CONSULAROUAGA@STATE.GOV; PLEASE INCLUDE A PHONE NUMBER.
Encourage your friends and family members to register at step.state.gov so they receive Embassy updates.
Effective April 3, 2020 The staff at U.S. Embassy Ouagadougou will be teleworking full time. The Embassy remains open and continues to operate in Burkina Faso.
Routine consular services remain suspended. For emergency American Citizens Services, including emergency passports, please email consularouaga@state.gov or visit our website for additional information: https://bf.usembassy.gov/u-s-citizen-services/.
Actions to Take:
- Call the Burkina Faso hotline at (226) 52-19-53-94 or (226) 70-95-93-27, or dial 35 35, if you feel ill and suspect you might have COVID-19.
- Consult the CDC website for the most up-to-date information.
- For the most recent information on what you can do to reduce your risk of contracting COVID-19, please see the CDC’s latest recommendations.
- Visit the COVID-19 crisis page on travel.state.gov for the latest information.
- Check with your airlines, cruise lines, or travel operators regarding any updated information about your travel plans and/or restrictions.
- Visit our Embassy webpage on COVID-19 (https://bf.usembassy.gov/u-s-citizen-services/covid-19-information/)for information on conditions in Burkina Faso.
- Visit the Department of Homeland Security’s website on the latest travel restrictions to the United States.
Assistance:
- U.S. Embassy Ouagadougou, Burkina Faso
(226) 25 49 53 00
- State Department – Consular Affairs
888-407-4747 or 202-501-4444
