Alert – U.S. Embassy Ouagadougou, Burkina Faso (October 5, 2018)

The U.S. Embassy phone system will be undergoing an upgrade on Saturday, October 6.  If you are an American citizen in an emergency situation, please call (226) 64 18 87 25.   For all other consular inquiries, please email consularouaga@state.gov.

For further information:

  • See the State Department’s travel website for the Worldwide Caution, Travel Warnings, Travel Alerts, and Burkina Faso Country Specific Information.
  • Enroll in the Smart Traveler Enrollment Program(STEP) to receive security messages and make it easier to locate you in an emergency.
  • Contact the U.S. Embassy Ouagadougou, in Ouaga 2000, Sector 15, on Avenue Sembene Ousmane, southeast of the Monument aux Héros Nationaux,  at (+226) 25-49-53-00, 7:30 a.m. to 5:00 p.m. Monday through Thursday and 7:30 a.m. to 12:30 p.m. on Friday.  If you are a U.S. citizen in an emergency situation after normal Embassy operating hours, please contact the Embassy, dial “1,” and ask to be connected to the duty officer.
  • Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
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